Form Analytics

Keep track of every form submitted to your website. Form analytics allow you to monitor the volume of form submissions coming into your business and provide important information about the customers who are reaching out to you every day.  

Use this article to learn how to:

  • Access your form submission analytics
  • Access form submission in the caller timeline 

Getting Started

Form tracking relies on CallRail’s dynamic number insertion script to report your data back to CallRail. Before getting started with form tracking, you’ll need to:

Learn more about form tracking in CallRail.

Form Analytics

You can access each of your form submissions from your forms dashboard. Here, you'll gain an overview of your form submission volume and find links to print or export your form activity. 

  1. Click Activity at the top of the page.

    activity.png

  2. Select the Forms tab.



  3. At the top of the page, your graph displays your form submission volume for the selected date range.

    Screen_Shot_2017-06-07_at_3.24.59_PM.png

  4. Beneath the graph is your form submission log that includes details about each customer who submitted a form. This includes the landing page, campaign, and keywords associated with your form submissions.

    screenshot_170.png

  5. Click the Export button on the right side of the screen to print or export your form submission report as a PDF or CSV file.

    Screen_Shot_2017-04-21_at_10.32.10_AM.png

Form Submissions in the Timeline

The caller timeline features your form submissions, text conversations, and phone interactions in one cohesive place. Inside the timeline, you can see the contents of any form submitted to your site alongside any calls the customer has made to your business. 

  1. Choose the company whose forms you’d like to view.



  2. Click Activity at the top of the page.

    activity.png

  3. Select Forms from the secondary menu.




  4. Click the Timeline Icon to be taken to your full timeline featuring form submissions, calls, and text conversations.

    timeline.png

  5. Form submissions will appear in context with your full call history.

    Screen_Shot_2017-06-07_at_3.57.38_PM.png

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