Add call tracking to your HubSpot website to find out which marketing sources are driving calls and texts to your business. When a customer navigates to your website, we'll swap in the tracking phone number associated with the marketing source they came from. You can track calls on your HubSpot website using source tracking numbers or a website pool to include session-level data.
Learn more about the differences between source and visitor-level call tracking.
Getting started
There are a few important details you’ll need to know before you get started with dynamic number insertion:
- Dynamic number insertion detects multiple number formats, including:
111-222-3333, 111.222.3333, and (111) 222-3333. - Special steps are necessary to swap phone numbers in images. Learn more about image swapping with this help article.
Installing CallRail on a HubSpot site
The installation of CallRail's JavaScript snippet is done on a company basis in your account. Follow the instructions below for each company you’d like to integrate with HubSpot.
- Click the Settings icon on the left navigation bar.
- Choose the company where you'd like to install our JavaScript snippet.
- Click Integrations at the top of the page.
- Click on the JavaScript Snippet tile to show those instructions.
- Copy the code snippet to your clipboard (you'll enter it into the HubSpot integration with CallRail).
- In a separate browser, log into your HubSpot account and follow HubSpot's instructions for adding a JavaScript file to your website.
