Kissmetrics Integration

Kissmetrics tracks and analyzes visitors to your website so you can better understand how to acquire new customers, retain current customers, and grow your business. CallRail’s integration with Kissmetrics gives you the data you need to see what page or action prompts your website visitors to call your business.

Getting Started

In order to match visitor’s sessions with calls, this integration requires:

- Keyword-level tracking and your JavaScript snippet installed on your website

- Your Kissmetrics API key from your Kissmetrics account

Integrating with Kissmetrics

CallRail’s integration with Kissmetrics is company-dependent in your account. Follow the instructions below for each company you’d like to integrate with Kissmetrics.

  1. Click Settings at the top of the page.
  2. Choose the company you’d like to integrate with Kissmetrics.
  3. Select All Integrations from the Integrations menu on the left.
  4. Choose Kissmetrics from the list of available integrations.
  5. Enter your Kissmetrics API key. You can find this key on your settings page in Kissmetrics.
  6. Click Save to activate your integration.

Your CallRail Data in Kissmetrics

Phone calls appear in Kissmetrics as a “Called in” event. These events show alongside your website visitor’s other events, such as web page views.

Disabling Kissmetrics Integration

Disabling a company's Kissmetrics integration will prevent your phone calls from reporting in your Kissmetrics account. We'll keep your integration credentials saved in case you'd like to re-activate your integration in the future.

  1. Click Settings at the top of the page.
  2. Choose the company whose integration you'd like to disable.
  3. Select All Integrations from the Integrations menu on the left.
  4. Choose Kissmetrics from the list of integrations.
  5. Select Disable Integration on the right side of the page.
  6. Click Disable to turn off your integration.