White Labeling Your CallRail Account

The white label feature is popular with agencies who want to present their own brand to their clients. Rather than accessing your CallRail account via http://app.callrail.com, your clients can access the account via a custom subdomain with your name and logo.

With white labeling, we'll remove all CallRail branding from your account, including your online reporting dashboard and email notifications.

Getting Started

The white label feature is available as an add-on within the current pricing plans. It's also available on the Pro or Elite plans for customers using legacy pricing. Using a subdomain on CallRail's white label domain is included with the Pro and Elite pricing plan. 

If you'd like to create a custom white label domain with an SSL certificate, you're able to create a subdomain on your domain (ie. calls.yourname.com).

For customers on our current pricing plans, the white label feature is available as part of the Agency Tools add-on for $65 per month. For customers on legacy pricing using the Pro or Elite plans is $50 per month across your entire account. To activate white label with a custom domain, contact our Support team.

White Labeling Your Account

Here's how to activate white label on your account:

  1. Click the Account icon in the top left, then select Manage Account in the My Account panel.

  2. Choose White Label from the Manage section in the menu on the left.

  3. Enter the subdomain you'd like to use to log into white label account.

  4. Enter the support email address you'd like to use. This is the email address where email notifications will be sent from.

  5. Select the custom color that you want to apply to the account.



  6. Upload your company's logo by clicking Browse. The logo you choose will appear in three places: the navigation header in your account, login screen, and email notifications. 

    screenshot_598.png


  7. Select Activate when finished.