CallRail's API Documentation

The CallRail REST API provides a method to programmatically access and modify the data within your CallRail account. It is intended for developers and customers looking to integrate custom software directly with CallRail.

Use this article to learn how to:

  • Access your API keys
  • Find CallRail's API documentation

Getting Started

CallRail's API V2 is the fastest and currently-supported version of our API. This version allows greater access to features and call data in each CallRail account you have access to.

You can find the API V2 docs at http://apidocs.callrail.com/.

For security purposes, API keys are only visible for a short period after you create them. Once 15 minutes have passed or you navigate away from the page, only the first 5 characters will be visible. If you have lost your full key, you can create a new one.

API V2 Keys (Administrators)

API V2 docs are available through this link. Use this set of instructions to create and manage your API V2 keys if you're an Administrator on your CallRail account.

  1. Click the account drop-down at the top of the page, then click My Profile.

    myprofile.png

  2. Select API Keys from the Security section in the left menu.

    screenshot_643.png

  3. Select Create API V2 Key to create a new API key (if you haven't created a key before).

    screenshot_644.png

  4. Your active API V2 keys are listed in the table (if you have created a key before). You can delete any API key by clicking the Delete icon on the right.

    screenshot_645.png

  5. Click + Create New API V2 Key at the top of the page to create a new key.

    screenshot_1708.png

API V2 Keys (Managers and Reporting Users)

API V2 docs are available through this link. Use this set of instructions to create and manage your API V2 keys if you're a Manager or Reporting user on your CallRail account.

  1. Click the account drop-down at the top of the page, then click My Profile.

    myprofile.png

  2. Select My Applications in the left menu.

    screenshot_1704.png

  3. Click Manage My Applications at the top of the page.

    screenshot_1705.png

  4. Select API Keys under "Security" in the left menu.

    screenshot_1706.png

  5. Click Create API V2 Key.

    screenshot_1707.png

  6. Your active API V2 keys are listed in the table (if you have created a key before). You can delete any API key by clicking the Delete icon on the right.

    screenshot_645.png

  7. Click + Create New API V2 Key at the top of the page to create additional keys as necessary.

    screenshot_1708.png

API V1 Docs

API V1 legacy documentation is available through this link. Use this set of instructions to access your API keys previously created using the first version of our API. 

  1. Click the account drop-down at the top of the page, then click My Profile.

    myprofile.png

  2. Select API Keys from the Security section in the left menu.

    screenshot_643.png

  3. Click the link in the help well to access My API V1 Keys.

    screenshot_647.png

  4. Your active API V1 keys are listed in the table. You can delete any API key by clicking the Delete icon on the right.

    screenshot_645.png
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