CallRail's API Documentation

The CallRail REST API provides a method to programmatically access and modify the data within your CallRail account. It is intended for developers and customers looking to integrate custom software directly with CallRail.

Getting Started

CallRail's API v3 is the fastest and currently-supported version of our API. This version allows greater access to features and interactions you're tracking in your CallRail account.

You can find the API v3 docs at http://apidocs.callrail.com/.

For security purposes, API keys are only visible for a short period after you create them. Once 15 minutes have passed or you navigate away from the page, only the first 5 characters will be visible. If you have lost your full key, you can create a new one.

API v3 Keys (Administrators)

Use this set of instructions to create and manage your API keys if you're an Administrator on your CallRail account.

  1. Click the account drop-down at the top of the page, then click My Profile.

  2. Select API Keys from the Security section in the left menu.

  3. Select Create API v3 Key to create a new API key (if you haven't created a key before).

  4. Your active API V2 keys are listed in the table (if you have created a key before). You can delete any API key by clicking the Delete icon on the right.

  5. Click Create New API V3 Key at the top of the page to create a new key.

API v3 Keys (Managers and Reporting Users)

Use this set of instructions to create and manage your API v3 keys if you're a Manager or Reporting user on your CallRail account.

  1. Click the account drop-down at the top of the page, then click My Profile.

  2. Select API Keys under "Security" in the left menu.

  3. Click Create API V3 Key.

  4. Your active API V3 keys are listed in the table (if you have created a key before). You can delete any API key by clicking the Delete icon on the right.

  5. Click + Create New API V2 Key at the top of the page to create additional keys as necessary.

API V1 Docs

API V1 legacy documentation is available through this link. Use this set of instructions to access your API keys previously created using the first version of our API. 

This version of our API will be deprecated on August 16, 2019. To ensure there's no interruption in getting data from our API, you'll need to update your key to a v3 key before August 16.

  1. Click the account drop-down at the top of the page, then click My Profile.

  2. Select API Keys from the Security section in the left menu.

  3. Click the link in the help well to access My API V1 Keys.

  4. Your active API V1 keys are listed in the table. You can delete any API key by clicking the Delete icon on the right.

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