Live Desktop Notifications

A live desktop notification is a small notification in the top-right corner of your screen when your account receives a phone call. This works even when CallRail is minimized or open in a different tab.

Desktop notifications are only supported by modern versions of Chrome, Firefox, and Safari. You can view the versions of the browsers that support this feature here. All supported versions are highlighted in green on this page.


Live Desktop Notifications

  1. Click the Account icon in the top left to open the My Account panel, then click My Profile.

  2. Select Email Settings in the My Notifications section in the left menu.

  3. Under Call and Text Notifications, click + Add Notification.

  4. Select the CompanyTracking Number(s), and Interaction. Then, under Alert Type, click the checkbox for Desktop Notification. Click Create when finished.


  5. Click Allow on the second banner that says, "Allow to show desktop notifications."