CallRail Pricing

CallRail’s powerful call tracking service is available starting at $30 per month. There are no setup fees and no contracts for CallRail accounts.

This article will provide you with:

  • How to view CallRail's pricing page within the app
  • How to upgrade your legacy pricing plan to take advantage of premium features

Getting Started

CallRail offers a variety of plan options to fit your needs. Pricing and surcharges vary for call tracking and routing outside the United States and Canada. For more information about pricing in your country, please visit our international plan page on our website.

For more information on pricing inside the United States and Canada, or if you're looking for a custom plan for high call volume or custom implementation requirements, please visit our pricing page on our website.

If you're interested in changing your pricing plan, please view this help article.


View CallRail's Pricing Page Within the App

Note: This section is for customers who aren't on a legacy pricing plan. View the bottom section if you're a customer interested in switching from the Starter plan to the Pro plan.

Use these instructions to view and make selections within the app regarding your CallRail plan. You can choose between offerings within the Lite, Essentials, Advanced, and Premium plans, plus various add-ons.

  1. Click the account drop-down at the top of the page, then click Manage Account.

    manageaccount.png
  2. Choose Account Billing from within the Billing list in the left menu.

    Screen_Shot_2017-11-28_at_2.02.41_PM.png
  3. Click Change Plan from the Current Plan section.

    Screen_Shot_2019-03-28_at_11.36.08_AM.png
  4. Make your desired selections on the pricing page and follow the prompts.

    Screen_Shot_2019-03-06_at_3.44.02_PM.png
  5. Optional: Customers on these plans can select a lower level plan or disable add-ons within their account. To select a lower level, click on the Downgrade button within the desired card.

    Screen_Shot_2019-01-07_at_1.20.58_PM.png

Upgrade Your Pricing Plan From Starter to Pro

Note: This section is for customers who are on a legacy pricing plan. All other customers must make selections within the Lite, Essentials, Advanced, and Premium plans.

If you're currently on the Starter plan but would like to upgrade to the Pro plan, you can upgrade within the "Billing" section of your account.

If you'd like to switch plans and would like to speak with someone regarding high volume usage, please reach out to our Customer Success team using the link below.

Contact Customer Success Manager

  1. Click the account drop-down at the top of the page, then click Manage Account.

    manageaccount.png
  2. Choose Account Billing from within the Billing list in the left menu.

    Screen_Shot_2017-11-28_at_2.02.41_PM.png
  3. Click Change Plan from the Current Plan section.

    Screen_Shot_2019-03-28_at_11.36.08_AM.png
  4. Select Upgrade to Pro once you've confirmed you'd like to upgrade.

    Screen_Shot_2017-11-28_at_2.06.45_PM.png
  5. Choose Accept and Upgrade on the pop-up to confirm your upgrade.

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