This article is about the new version of Lead Center. For information about our original Lead Center offering, check out these support articles.
Setting Up Microphone Permissions
Lead Center needs permission to use your computer's microphone. Your web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Internet Explorer, controls which web sites have permission to use your microphone. If you answer or place calls in Lead Center when your permissions are turned off, the person on the other side of the line won't be able to hear you.
- If this is your first time signing in to Lead Center, your web browser will ask you to provide permission to use your microphone automatically. Grant microphone permission.
- Every subsequent time you sign in, Lead Center will check to make sure it still has permission to use your microphone, and should automatically ask you to grant permission if it does not.
- If microphone permissions get turned off and you need to turn them back on, try logging out of Lead Center and logging back in.
How to Manually Change Microphone Permissions in Your Web Browser
You can also manually update microphone permissions by accessing the settings menu in your web browser. This process varies from browser to browser. Click the link for your brand of browser below for instructions.