Updates to Lite Pricing Plans

At CallRail, we’re committed to helping you grow and scale.

We’re continually looking for ways to offer the best service and functionality we can, which is why we launched new Call Tracking plans earlier this year. These new plans include more features and usage, allowing our customers to get the most out of their CallRail account.

We believe all CallRail users can benefit from the additional features and functionality of these new plans, which is why we’ll be sunsetting legacy Lite plans in the coming months and migrating existing customers to these new plans.

So, how will that impact you?

Beginning in February 2021, we will be sunsetting our legacy Lite 300 and Lite 500 plans. All customers on these existing plans will be moved to our new Call Tracking 500 plan on their February invoice date.

Your monthly base cost will be increasing from $30/mo to $45/mo. This change in price will bring you additional phone numbers, a decrease in cost for additional usage, newly added functionality, and access to previously unavailable features that will make the shift worth it

Let’s take a closer look at what’s changed:

Lite 300

Lite 500

Call Tracking 500

 Base cost

$15 $30 $45

 Included numbers

5 5 10

 Included minutes

300 500 500

 Included SMS

0 0 100

 Additional numbers

$4 each $4 each $3 each

 Additional minutes

$0.06 each $0.06 each $0.05 each

 Additional SMS

    $0.01 each

 Toll-free number surcharge

$3 each $3 each $2 each

 Toll-free minute surcharge

$0.03 each $0.03 each $0.03 each

 Offline call tracking

x x

 Online call tracking

x x

 Custom reporting

x x

 Email notifications

x x

 Call recording

x x

 Dynamic number insertion

x x

 Visitor-level attribution

x x

 Custom Call Flow Builder

x x

 WordPress & Wix plugins

x x

 Google Analytics integration

x x

 Google Ads integration

x x

 Standard call flow builder

x x

 Google My Business integration

x x

 Google Data Studio integration

x x

 Zapier integration

x x

 Facebook integration

x x

 Microsoft Ads integration

x x

 Slack integration

x x

 HubSpot integration

x x

 Unbounce integration

x x

 API & Webhooks

x x

Let’s continue growing together

Over the past 10 years, we’ve worked diligently to improve our core functionality while consistently launching new features, integrations, and products to make CallRail the top-rated call tracking and analytics providers it is today.

Marketers like you deserve tools that make your job easier, and these pricing changes will help. Seeing you succeed helps us succeed. Reach out to our team if you have any questions about your plan.