Integration Alert Emails

Integration Alert emails can be created for delivery to any Administrator or Manager on your account. They will inform the recipient in the event of an integration's failure or if an integration has been in a pending state for over 24 hours in the companies they've set up alerts for.

User Permissions

 Different user levels have different capabilities regarding Integration Alert emails:

  1. Administrators can create or delete Integration Alert emails for themselves and any other Administrator or Manager on their account.
  2. Managers can create or delete Integration Alert emails for themselves and other Managers in companies they're assigned to.
  3. Reporting and e-mail only users are not eligible to create or receive Integration Alert emails. 

Creating an Integration Alert Email

  1. Click the Account icon in the top left to open the My Account panel, then click Notifications.

  2. Select Integration Alerts from the Account Alerts section in the left menu.

  3.  On the page that follows, click Create Alert

  4. Select the user to receive the email from the drop-down. The email address shown will be the one attached to their user settings.

    integration_alert_modal.png
  5. Click Save to complete the alert creation. It will now be shown on your Integration Alerts page.

Deleting an Integration Alert Email

  1. Click the Account icon in the top left to open the My Account panel, then click Notifications.

  2. Select Integration Alerts from the Account Alerts section in the left menu.

  3. On the Integration Alerts page, locate the row containing the alert you'd like to delete and click the trashcan icon at the far right.