You can download any single call's recording through the caller timeline for each recording you'd like to save. The call you download will save to your device as an MP3 file.
Download a call recording
Use these instructions for each call recording you'd like to download.
- Click Analytics in the navigation bar on the left.
- Navigate to your call log by clicking Activity at the top of the page.
- Find the call recording you'd like to download and click to access that caller's timeline.
- Select Download MP3 from beneath the recording. Your browser will automatically begin downloading the recording, which you can save to your preferred place on your device.