Need to know what fields CallRail can send to Salesforce? You're in the right place.
The integration supports mapping data to custom and standard fields of the following types: string, picklist, multipicklist, phone, email, url, currency, int, datetime, double date, percent, and textarea.
Below is a list of specific call fields CallRail can send to SalesForce:
- abbr_customer_country
- abbr_customer_state
- answered
- business_phone_number
- call_highlights
- call_type
- call_url
- company_id
- company_name
- company_site_name
- company_time_zone
- conversational_transcript
- created_at
- customer_city
- customer_country
- customer_name
- customer_phone_number
- customer_state
- description_block
- device_type
- direction
- duration
- first_call
- formatted_business_phone_number
- formatted_call_type
- formatted_customer_location
- formatted_customer_name
- formatted_customer_name_or_phone_number
- formatted_customer_phone_number
- formatted_duration
- formatted_tracking_phone_number
- formatted_tracking_source
- formatted_value
- full_customer_country
- full_customer_state
- ga
- gclid
- good_lead_call_id
- good_lead_call_time
- id
- integration_data
- keywords
- keywords_spotted
- landing_page_url
- last_requested_url
- lead_status
- medium
- note
- prior_calls
- recording
- recording_duration
- recording_player
- referrer_domain
- referring_url
- source_name
- speaker_percent
- start_time
- tags
- total_calls
- tracker_id
- tracking_phone_number
- transcription
- utm_campaign
- utm_content
- utm_medium
- utm_source
- utm_term
- utma
- utmb
- utmc
- utmv
- utmz
- value
- voicemail
- waveforms
