Allow Lead Center to Access iPhone Contacts
We'd like to request a feature update enabling Lead Center to access a mobile phone's contacts, because we'd like to avoid having to manually add contacts via Lead Center.
We have a use case where we have several tracking numbers per property, but users only ever see the main number, which is what we want. Right now, they are not able to see the associated property because even though they have the main number saved in their phone, Lead Center cannot access it.
We've had users in the past claim that they CAN see contacts added through their mobile phone on calls that routed through Lead Center, but apparently this must have been some sort of fluke because support confirmed with me multiple times that Lead Center does not have access to mobile contacts:
We would like to see this change as soon as possible, because we want to be able to know where leads are coming from, and most of our users utilize mobile, because they are on-the-go.