Column Order & Default View Settings in Call Log
We're trying to set up Call Center agents to be able to qualify leads as good or bad. I realize that Call score does this, however I’d like to go further. We'd love a way to change the order of the columns in the call log under activity. I also would like to be able to have the settings to be saved to a default view so that you do not have to go into activity each time and change the settings (select all companies, etc).