Opt in needed for inbound messages?

I have a question about the rule to include STOP, Unsubscribe, Etc...I do not send text message solicitations. I only use call rail to correspond with prospects and clients who text me first. I do not send campaigns. I use call rail to converse with incoming calls/texts. Do I still need to include the opt out info? There is nothing to opt out of, hence why I am asking. 



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  • Official comment

    Hey Jasson,

    As part of A2P 10DLC (Application to Person - 10 Digit Long Code) regulations, you are required to do this once for each number you would like to text, regardless of whether or not you’ve sent text messages to the number before. So even though these are customers you are replying to, and you're never initiating the text with, you are still required to set this up for your protection.

    Let me know if you have any other questions!

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