Conference Calls

Create the ability to schedule and hold conference calls with multiple people.



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  • Official comment

    Hello Joshua. This is an excellent feature request. It has been mentioned a lot and we will very likely see this ability in a future update. For now, the warm transfer capability is the closest we have to a conference call. It will allow you to have up to 3 people present during a conversation. 

    Warm transfers work with our Lead Center service. Outside of Lead Center, this ability would depend upon the capabilities of your phone service provider and device type. If Lead Center is active on your account, you can start or answer a conversation and then warm transfer to another party. Warm transfers allow you to talk to another party before transferring the customer and then introduce the customer to the other party before leaving the call. If you stay on the call, you have created a 3-way phone conversation.

    You can find more information here:

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