Add Call Routing By Tag

Allow the ability to route calls based on tags already assigned to a caller.  i.e. route callers based on which office the caller is tagged to, or by which product they purchased, or by how much money they spent, or by whether they are aggressive callers



1 comment
Date Votes
  • Official comment

    Hi Issac, 

    Thank you for posting in Community! 

    This is a great idea for a product request. I have submitted a feature request to our development team regarding this. Thank you so much for bringing this idea up! 

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