Posts – CallRail Help Center

Add Teams feature for simulcalls OR shorten minimum queue ringtime

Nick DeCesare July 27, 2023 16:12

1 comment

8 votes
Add Reporting for which Missed Calls were Returned

Nick DeCesare July 12, 2023 21:25

3 comments

6 votes
Add feature to see which users calls rang to in the call log

Nick DeCesare June 29, 2023 16:58

1 comment

6 votes
Creating a conversion event for first time callers in GA4

Carlos Santiago January 23, 2023 16:25

Answered

61 comments

6 votes
Duplicate Conversion Count (Web Form Submit + Phone Call)

Joseph Digiaimo April 10, 2024 16:39

1 comment

4 votes
Change Agent Hold Music

Kevin McKee June 01, 2023 21:30

7 comments

4 votes
Retrieving the Milestone Object for Forms via the API

Jared Leibowitz March 01, 2023 17:08

1 comment

4 votes
Tracking with GTM Server Side Container

Scott Ellis March 25, 2024 21:07

8 comments

3 votes
Full Call Transcript in Email Notifications

Sarah Lancaster February 26, 2024 16:34

2 comments

3 votes
Add Call Report that shows missed calls by agent/s during business hours and agent/s available hours

Joshua Bellows January 11, 2024 20:24

1 comment

3 votes
Quick Block

Eddie August 02, 2023 16:56

9 comments

3 votes
Browser Extension to dial numbers from CRM

Kevin McKee June 05, 2023 15:59

1 comment

3 votes
Expanded internal user type administrative controls & more granular user types

Zachary Mcillece September 05, 2024 19:31

0 comments

2 votes
Include Full Text Message in Texting Email Notifications

Kelsey Blomquist-Wright April 18, 2024 17:06

1 comment

2 votes
Add Call Routing By Tag

Isaac Esses January 23, 2024 03:03

1 comment

2 votes
Outbound calls to numbers outside of US and Canada

Tamara Baranova July 24, 2023 10:44

1 comment

2 votes

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