Lead Center

Lead Center call routing, outbound dialing, texting, chat, mobile app

13 followers

How to disable call waiting

Emily Watson July 17, 2024 19:26

0 comments

1 vote
When transferring to a number outside of the lead center can you make a cold transfer?

Barb DiBrito February 14, 2024 20:23

2 comments

1 vote
Adding more(10+) companies in Lead Center

Ivana Manic October 04, 2023 21:51

1 comment

1 vote
Not receiving inbound texts

Joe Vaughn September 06, 2023 01:22

4 comments

1 vote
A few hours with Lead Center app and my life is now a nightmare

Roy March 20, 2023 18:20

2 comments

1 vote
FEATURE REQUEST: Call Transferring to Teams

Heather Schludecker September 26, 2024 15:17

0 comments

0 votes
Add Numbers to External Transfer List

Justin Corona September 11, 2024 16:58

0 comments

0 votes
Lead Center All Active Agent View

Tracy Nix July 29, 2024 18:25

0 comments

0 votes
New homepage now available in Lead Center mobile app

Brianna Weaver April 29, 2024 15:16

0 comments

0 votes
Lead Center Desktop App

Marco Bario March 14, 2024 12:34

1 comment

0 votes
Call routing

Erik Skovgard January 17, 2024 17:00

1 comment

0 votes
Lead Center - Do you need phone tree setup to use Lead Center

Judy Orr November 13, 2023 19:13

1 comment

0 votes
Can't Transfer Calls to Any Agent in Lead Center

Laura Klein November 06, 2023 15:51

1 comment

0 votes
Mobile Lead Center app Notifications

Tomomi Wang October 27, 2023 13:20

1 comment

0 votes
Chat push notifications

Michelle Fortin October 16, 2023 10:59

8 comments

0 votes
"UK Calling Issues with Call Rail Account - Need Assistance"

SastaTareen September 01, 2023 12:43

5 comments

0 votes
Lead Center Calls going straight to VM

Tyler Markham August 01, 2023 14:58

Answered

1 comment

0 votes
What headset to use with browser app?

Tyler Marquardt July 18, 2023 03:00

2 comments

0 votes
Reporting on Lead Center Agent Answered Calls

Liz Chartrand June 09, 2023 14:59

Answered

1 comment

0 votes
Why is Lead Center app not available in foreign countries?

Benjimin Litonjua May 19, 2023 20:25

Answered

1 comment

0 votes
Microphone Permission Issues

Pedro Souza May 18, 2023 23:47

Answered

1 comment

0 votes
Too many missed calls - no way to answer - no resolutions

Rochelle Primous April 13, 2023 18:51

7 comments

0 votes
Lead Center

Dave Vardell February 09, 2023 18:17

Answered

1 comment

0 votes
Account pending - Wow Laser

Wow Laser January 25, 2023 23:06

Answered

10 comments

0 votes
Display the Source Number in the Call Center App

Matt Skogman December 20, 2022 19:39

Answered

1 comment

0 votes
Lead Center Basic Demo

Robin December 15, 2022 16:28

0 comments

0 votes
Using a VPN with Lead Center

Robin November 02, 2022 14:13

0 comments

0 votes
File Attachment Types for Lead Center MMS

Emily July 28, 2022 14:25

Answered

1 comment

0 votes
Lead Center Inbox F.A.Q.

Robin July 12, 2022 19:54

0 comments

0 votes
Lead Center Headphones

Robin May 25, 2022 14:29

2 comments

0 votes

Didn't find what you were looking for?

New post

Contact us

Submit a Ticket

Send a ticket to our Support team

Call Us at 888-219-2787

Weekdays 8am to 8pm EST

Ask the Community

Find best practices, post, and learn from CallRail users