Product Ideas

New features, product suggestions

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Custom Email Notifications

Eddie September 06, 2024 03:32

0 comments

0 votes
Email Notification To Round Robin or Simulcall Recipient

Eddie September 06, 2024 03:29

0 comments

0 votes
Expanded internal user type administrative controls & more granular user types

Zachary Mcillece September 05, 2024 19:31

0 comments

2 votes
Quick Block

Eddie August 02, 2023 16:56

9 comments

3 votes
Video Text

Tiffany Fox August 13, 2024 13:07

0 comments

0 votes
Change invoice date range

Alister Miller August 06, 2024 16:01

0 comments

0 votes
Integrate User-Entered Zip Codes into CallRail API or Tags

Andrei Poblaguev July 25, 2024 19:37

0 comments

0 votes
Call Waiting Notification Volume

Krista Schulte July 20, 2023 19:44

2 comments

-1 votes
Change Agent Hold Music

Kevin McKee June 01, 2023 21:30

7 comments

4 votes
Allow Contacts To Inherit Tags Across Calls

Hunter Nelson August 10, 2023 19:17

6 comments

0 votes
Return to previous menu

micah weckert March 14, 2023 20:11

2 comments

0 votes
Include Full Text Message in Texting Email Notifications

Kelsey Blomquist-Wright April 18, 2024 17:06

1 comment

2 votes
First-Time Caller Average Call Duration Tracking

Rachel Johnson April 09, 2024 21:35

1 comment

0 votes
Integration to PowerBI would be amazing!

Christopher Gupta March 21, 2024 14:27

1 comment

0 votes
Ability To Add Call Values In Bulk Or From The Main Call Screen

Hunter Nelson December 13, 2022 17:24

3 comments

1 vote
SMS automation via hubspot workflows

Kevin K February 14, 2024 16:32

5 comments

1 vote
What's on your integrations wish list?

Brianna Weaver December 05, 2023 15:30

6 comments

0 votes
Form Tracking Separate Product

Alex Kelly March 11, 2024 20:06

1 comment

0 votes
Full Call Transcript in Email Notifications

Sarah Lancaster February 26, 2024 16:34

2 comments

3 votes
My Items / All items options

Jason Atkinson February 27, 2024 20:22

1 comment

0 votes
Quick Response - Multiple People Receiving Text Notifications Needed

Matt Schwarzmann February 09, 2024 17:15

1 comment

0 votes
Need Report that shows 'Unreturned Calls'

Nicholas A Seaver February 05, 2024 17:44

2 comments

0 votes
Block Unwanted Calls by Descriptor

Michael July 19, 2023 19:31

1 comment

2 votes
Add Call Routing By Tag

Isaac Esses January 23, 2024 03:03

1 comment

2 votes
Add the ability to control view of columns per company and/or user

Alexander Exarchou January 12, 2024 19:25

1 comment

0 votes
Add Call Report that shows missed calls by agent/s during business hours and agent/s available hours

Joshua Bellows January 11, 2024 20:24

1 comment

3 votes
Retroactively apply transcriptions on older calls when transcription is enabled.

David Haskins January 04, 2024 16:17

1 comment

0 votes
Built-In Form Styling Features

Franco Aquino December 27, 2023 19:49

1 comment

1 vote
Retroactively mark calls/ forms as leads in Automation Rules

Sean Mahon December 07, 2023 14:39

1 comment

0 votes
Form data with Salesforce Integration

Selena Moore December 06, 2023 20:40

Answered

1 comment

1 vote

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