Adam
Senior Manager of Knowledge Management at CallRail
Activity overview
Latest activity by Adam-
Adam created a post, Recent updates to manual scoring
What's changed? Previously, if a user wanted to manually update the qualified status for a lead, they'd need to find the interaction that was originally scored and affect with the lead status there...
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Adam commented, Chris, First of all, thank you so much for the great use cases and for your excitement about AI and Call Summaries! Definitely agree that all the points you added around the types of value Call Sum...
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Adam created a post, How will call summaries help your business?
Call Summaries is an exciting new feature that we have given a select group of Conversation Intelligence customers early access to. This features gives you quick insights into conversations between...
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Adam created a post, What is Visitor Tracking?
CallRail has an all-in-one solution that enables your business to track calls from all marketing sources and online campaigns that are driving traffic to your website. This solution is called Visit...
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Adam created an article, Registering your numbers on Free Caller Registry
In this article, you will learn how to register your numbers on Free Caller Registry (FCR). This process is only available for U.S. phone numbers. If you have Canadian numbers or have questions abo...
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Adam created an article, Install CallRail on your website in minutes
The CallRail JavaScript is what drives the magic behind the scenes for online call tracking. When a visitor comes to your website, this simple-to-install code is responsible for assigning and swapp...
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Adam created an article, Visitor tracking in minutes
You can use visitor tracking to determine exactly how the visitor came to your website and the marketing source, page views, search keywords, and campaigns that led to the call. CallRail recommends...
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Adam commented, Official commentThanks for the great discussion topic Aaron! I definitely agree that the advancement of ChatGPT is exciting. As a company, we continue to keep a pulse on advancements in AI that could have a positi...
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Adam commented, Official commentHi Matt! There are a few recommendations we have to list the source number rather than the customer number on incoming calls. The main way to change the Incoming Caller ID for phone calls using thi...
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Adam commented, Will take a look, and keep this thread updated as we continue to add functionalities to Conversation Intelligence! Really appreciate the feedback and the recommendations.
