Marlo Donzelli

1. Community
2. Product Ideas
3. Full Call Transcript in Email Notifications

I like this idea. Having the full transcript in the email notifications would save a lot of time! Or, better yet, the ability to customize what you want included in the email notifications. 

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1. Community
2. Product Ideas
3. Change Agent Hold Music

Agree. Only having the default hold music is a missed marketing opportunity. Is this update on the timeline? When can we expect this to be updated? Which quarter of 2024?

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1. Community
2. CallRail Labs
3. New or Existing Customer

I have created a tag called "existing customer" so this would be very useful to me. 

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1. Community
2. General Information
3. Submit a topic for this quarter’s product update webinar

I would like to see all the reporting options that are available. 

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