GA4 Phone Call Event - Custom names of the parameters
Recently, I have integrated CallRail with GA4 for some of our clients. I can see the CallRail event ("phone_call") in my events reports.
I am also able to see all the custom parameters (eg: Tracking number, Call ID etc) that are mentioned in the support article.
However, I am having an issue getting custom parameter values for the phone_call event. With each event, I am sending event_label as a custom parameter. I can see the event_label value for my all other events. But, for CallRail phone_call event, I am unable to see event_label value. I have set it to retrieve as tracking_number value. Does CallRail event support our custom parameters?
Let me know. Thanks.