Google Analytics
CallRail integrates with your existing Google Analytics account by sending your data to a goal you've created in Google Analytics.
Learn More
Getting Started with Call Tracking
First time here? In less than 10 minutes, you’ll have everything you need to start tracking phone calls.
Learn More
Installing the JavaScript Snippet
CallRail’s JavaScript snippet allows you to integrate call tracking on your website.
Learn MoreGetting Started
Overview
- Getting Started with Form Tracking and Call Tracking
- Getting Started with Call Tracking
- CallRail Videos
- Source Tracking Basics
- Visitor Tracking Basics
- The CallRail Glossary
Features
- Troubleshooting Call Recording
- Inbound Call Recording
- How to Qualify Leads in CallRail
- CallRail's Tools for Agencies
- Session-Level Call Attribution
- Tips for Our Real Estate Users
Call Tracking
Creating Tracking Numbers
- Create a New Number
- Types of Call Tracking
- Create a Website Pool
- Create a Number for Print, TV, or Radio Ads
- Create a Number for a Google Ad Extension
- International Number Types
Managing Tracking Numbers
- Setting a Primary Company Number
- CallRail and STIR/SHAKEN
- Adding your Tracking Number to a Yelp Listing
- Using Source-Level Tracking
- Replace a Phone Number
- Reactivating a Disabled Tracking Number
Google Integrations
Google Local Search Resources
- Using CallRail with Google My Business (GMB)
- Using CallRail with Google Ads Location Extensions
- Using CallRail Tracking with Google Local Services Ads
- Google My Business Integration
Google Analytics
- Chat Goals in Google Analytics
- Google Analytics Integration
- Adding Call Goals to Google Analytics
- Adding Text Message Goals to Google Analytics
- Troubleshoot Your Google Analytics Integration
- How to Grant CallRail Access to Your Google Analytics Account
Google Ads
- Google Ads Call Details Forwarding Integration
- Chat Conversions in Microsoft Ads
- Chat Conversions in Google Ads
- Google Ads Lead Form Extension Integration
- Call Conversions in Google Ads
- Google Ads Integration
Lead Center
Overview
- Lead Center Overview
- Granting Microphone Permissions in Your Web Browser
- Lead Center Agent Basics
- Primary Agents
- Turning on Desktop Notifications
- Classifying Transactions in Lead Center
Routing Calls to Lead Center
See all 2 articlesManaging Agents and Teams
- Agent Permissions for Lead Center
- Creating a new Lead Center Agent
- Team View Statistics
- Setting your Agent Availability
- Team View in Lead Center
- Creating Teams in Lead Center
Handling Calls
See all 3 articlesHandling Texts
- Multimedia Text Messaging in Lead Center (MMS)
- Quick Texts in Lead Center
- Sending and Accepting Text Messages in Lead Center
Handling Chats
See all 4 articlesForm Tracking New
Form Analytics
See all 3 articlesConversation Intelligence
Automation Rules
- Automation Rules
- Key Terms Spotted Report
- Key Terms Spotted Custom Report
- Keyword Spotting (Retired)
Agency Tools
Agency Management
- What is Account Center?
- Create a New Account in Account Center
- Managing Your Accounts with Account Center
- Requesting Access to Another Account
- Invite Third Party Payment
- Remove an Account from Account Center
Account Management
Account Settings
- Updates to Starter and Pro Plans
- Account alerts
- Your Account Number
- All Account Numbers
- Live Desktop Notifications
- Pause an Account (Deprecated)
Billing & Invoices
- Sales Tax FAQs
- Update Credit Card Information
- Managing Your Pricing Plans
- How to Read Your CallRail Invoice
- Account Billing and Invoices
- Payment Failure Emails
Integrations
Online Marketing Management
- HubSpot Integration for Calls & Texts
- Marketo Integration
- Marin Integration
- Acquisio Integration
- Kenshoo Integration
- HubSpot Legacy Integration
Collaboration and Communication
See all 3 articlesCRM
- Troubleshoot Your Salesforce Integration
- Housecall Pro Integration
- Sending Call Leads as ADF files to Automotive CRMs
- Salesforce Integration
- PipelineDeals Integration
- Salesforce.com Legacy Integration
Social Media Advertising
- Facebook Integration with Offline Events
- How Attribution Works in CallRail’s Facebook Integration
- Facebook Integration
Web Development and A/B Testing
- Unbounce Integration
- Install Call Tracking on your AMP Web Pages
- Optimizely Integration (Classic)
- Optimizely X Integration
- VWO Integration
Search Engine Advertising
See all 2 articlesReports
Reports for Phone Calls
- Call Attribution
- Call Attribution Custom Report
- Call Log
- Call Log Custom Report
- Calls by Account
- Calls by Agent Custom Report
Reports for Form Submissions
- Forms by Tag
- Forms by Tag Custom Report
- Form Attribution Custom Report
- Form Submissions Custom Report
- Form Submissions by Form Custom Report
- Form Attribution
Reports for Text Messages
- Texts by Tag Custom Report
- Text Attribution Custom Report
- Text Conversations
- Text Conversations Custom Report
- Text Attribution
- Text Message Analytics
Cost per Lead Reporting
- Multi-Touch Cost per Lead Report
- Attribution Modeling
- ROI by Campaign Custom Report
- ROI by Source Custom Report
- Cost per Lead by Source Custom Report
- Add and Edit Sources for Cost per Lead Reporting
Measuring Campaigns
- How CallRail Attributes Your Lead Interactions
- CallRail's Optimized Tracking Template for PPC Ads
- Tracking Display Ads
- Adding Tracking Templates to Google Ads
- How to View Keyword Data for Microsoft Advertising Calls in CallRail
- Call & Text Conversions in Microsoft Advertising