Google Analytics
CallRail integrates with your existing Google Analytics account by sending your data to a goal you've created in Google Analytics.
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Getting Started with Call Tracking
First time here? In less than 10 minutes, you’ll have everything you need to start tracking phone calls.
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Installing the JavaScript Snippet
CallRail’s JavaScript snippet allows you to integrate call tracking on your website.
Learn MoreGetting Started
Overview
- Getting Started with Form Tracking and Call Tracking
- Getting Started with Call Tracking
- CallRail Videos
- Source Tracking Basics
- Visitor Tracking Basics
- The CallRail Glossary
Features
- Troubleshooting Call Recording
- Inbound Call Recording
- How to Qualify Leads in CallRail
- CallRail's Tools for Agencies
- Session-Level Call Attribution
- Tips for Our Real Estate Users
Call Tracking
Creating Tracking Numbers
- Create a New Number
- Types of Call Tracking
- Create a Website Pool
- Create a Number for Print, TV, or Radio Ads
- Create a Number for a Google Ad Extension
- International Call Tracking
Managing Tracking Numbers
- Setting a Primary Company Number
- CallRail and STIR/SHAKEN
- Adding your Tracking Number to a Yelp Listing
- Using Source-Level Tracking
- Replace a Phone Number
- Reactivating a Disabled Tracking Number
Google Integrations
Google Local Search Resources
- Using CallRail with Google My Business (GMB)
- Using CallRail with Google Ads Location Extensions
- Using CallRail Tracking with Google Local Services Ads
- Google My Business Integration
Google Analytics
- Chat Goals in Google Analytics
- Google Analytics Integration
- Adding Call Goals to Google Analytics
- Adding Text Message Goals to Google Analytics
- Troubleshoot Your Google Analytics Integration
- How to Grant CallRail Access to Your Google Analytics Account
Google Ads
- Google Ads Call Details Forwarding Integration
- Chat Conversions in Microsoft Ads
- Chat Conversions in Google Ads
- Google Ads Lead Form Extension Integration
- Call Conversions in Google Ads
- Google Ads Integration
Lead Center
Overview
- Lead Center Overview
- Multi-Company View
- Emergency On-Call Support for Lead Center
- Granting Microphone Permissions in Your Web Browser
- Lead Center Agent Basics
- Primary Agents
Routing Calls to Lead Center
See all 2 articlesManaging Agents and Teams
- Agent Permissions for Lead Center
- Creating a new Lead Center Agent
- Team View Statistics
- Setting your Agent Availability
- Team View in Lead Center
- Creating Teams in Lead Center
Handling Calls
- Placing an Internal Call
- Placing an Active Call on Hold
- Making a Transfer Outside of Lead Center
- Monitoring Calls
- Transferring Calls
- Placing and Answering Calls in Lead Center
Handling Texts
- Multimedia Text Messaging in Lead Center (MMS)
- Quick Texts in Lead Center
- Sending and Accepting Text Messages in Lead Center
Handling Chats
See all 4 articlesForm Tracking New
Form Analytics
See all 3 articlesConversation Intelligence
Automation Rules
- Automation Rules
- Key Terms Spotted Report
- Key Terms Spotted Custom Report
- Keyword Spotting (Retired)
Agency Tools
Agency Management
- What is Account Center?
- Create a New Account in Account Center
- Managing Your Accounts with Account Center
- Requesting Access to Another Account
- Invite Third Party Payment
- Remove an Account from Account Center
Account Management
Account Settings
- Updates to Starter and Pro Plans
- Account Alerts
- Your Account Number
- All Account Numbers
- Live Desktop Notifications
- Resume a Paused Account
Billing & Invoices
- Sales Tax FAQs
- Update Credit Card Information
- Managing Your Pricing Plans
- How to Read Your CallRail Invoice
- Account Billing and Invoices
- Payment Failure Emails
Integrations
Online Marketing Management
- HubSpot Integration for Calls & Texts
- Marketo Integration
- Marin Integration
- Acquisio Integration
- Kenshoo Integration
- HubSpot Legacy Integration
Collaboration and Communication
See all 3 articlesCRM
- Salesforce Error Troubleshooting
- Troubleshoot Your Salesforce Integration
- Housecall Pro Integration
- Sending Call Leads as ADF files to Automotive CRMs
- Salesforce Integration
- PipelineDeals Integration
Social Media Advertising
- Facebook Integration with Offline Events
- How Attribution Works in CallRail’s Facebook Integration
- Facebook Integration
Web Development and A/B Testing
- Unbounce Integration
- Install Call Tracking on your AMP Web Pages
- Optimizely Integration (Classic)
- Optimizely X Integration
- VWO Integration
Search Engine Advertising
See all 2 articlesReports
Reports for Phone Calls
- Call Attribution
- Call Attribution Custom Report
- Call Log
- Call Log Custom Report
- Calls by Account
- Calls by Agent Custom Report
Reports for Form Submissions
- Forms by Tag
- Forms by Tag Custom Report
- Form Attribution Custom Report
- Form Submissions Custom Report
- Form Submissions by Form Custom Report
- Form Attribution
Reports for Text Messages
- Texts by Tag Custom Report
- Text Attribution Custom Report
- Text Conversations
- Text Conversations Custom Report
- Text Attribution
- Text Message Analytics
Cost per Lead Reporting
- Multi-Touch Cost per Lead Report
- Attribution Modeling
- ROI by Campaign Custom Report
- ROI by Source Custom Report
- Cost per Lead by Source Custom Report
- Add and Edit Sources for Cost per Lead Reporting
Measuring Campaigns
- How CallRail Attributes Your Lead Interactions
- CallRail's Optimized Tracking Template for PPC Ads
- Tracking Display Ads
- Adding Tracking Templates to Google Ads
- How to View Keyword Data for Microsoft Advertising Calls in CallRail
- Call & Text Conversions in Microsoft Advertising