Call Flow Builder
CallRail's Call Flow Builder increases the power and flexibility of your tracking numbers by routing every call to the right person, every time.
- What are call flows?
- Call Flow Builder
- Call Flow Builder templates
- Assigning call flows to tracking numbers
- Shared call flows
- Editing a call flow
- Duplicate an existing call flow
- Deleting a call flow
- Prevent voicemails and systems from answering a call
- Custom hold music
- Queue step
- Geo-Routing
- Bulk configure geo-routing
- Keypad Entry
- Greeting step
- Responsive Routing
- Schedule step
- Dial step
- Fallback Dial step
- Menu step
- Round Robin step
- Simulcall step
- Tag step
- Voicemail step
- Voicemail transcription
- Session Initiation Protocol (SIP)
- Troubleshooting call flows