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  2. Call Tracking
  3. Call Flow Builder

Call Flow Builder

CallRail's Call Flow Builder increases the power and flexibility of your tracking numbers by routing every call to the right person, every time.
  • What are call flows?
  • Call Flow Builder
  • Call Flow Builder templates
  • Assigning call flows to tracking numbers
  • Shared call flows
  • Editing a call flow
  • Duplicate an existing call flow
  • Deleting a call flow
  • Prevent voicemails and systems from answering a call
  • Custom hold music
  • Queue step
  • Geo-Routing
  • Bulk configure geo-routing
  • Keypad Entry
  • Greeting step
  • Responsive Routing
  • Schedule step
  • Dial step
  • Fallback Dial step
  • Menu step
  • Round Robin step
  • Simulcall step
  • Tag step
  • Voicemail step
  • Voicemail transcription
  • Session Initiation Protocol (SIP)
  • Troubleshooting call flows

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