Call Tracking

Creating Tracking Numbers

• How do I create a tracking number?
• Common marketing sources to use with call tracking
• Visitor tracking in minutes
• Create a tracking number for Apple Business Connect
• Create a new number
• Types of call tracking
• See all 17 articles

Managing Tracking Numbers

• Find a Call's URL
• Changing a number's name
• Change the destination number
• Choose an incoming caller ID
• Edit a caller ID
• Edit call routing settings
• See all 23 articles

Call Tracking Features

• How do I turn on call recording?
• Inbound call recording
• Deactivate call recording
• Download a call's recording
• Delete a call's recording
• Listening to recordings
• See all 14 articles

International Call Tracking

• What countries does CallRail serve?
• International call tracking
• International number types
• Australian charging districts by city
• Telecom Regulations for Australia

Call Flow Builder

• What are call flows?
• Call Flow Builder
• Call Flow Builder templates
• Assigning call flows to tracking numbers
• Shared call flows
• Editing a call flow
• See all 27 articles

Troubleshooting Call Tracking

• Troubleshoot call routing
• Troubleshoot Visitor Tracking Numbers