Changing a number's name

The "Number Name" is how your tracking number will appear in your reports. If you'd like to change the name of your number, you can do so on the tracking number's configuration page.

When changing the name of a tracking number, we recommend picking a brief and memorable name. The new name you've picked for your tracking number will appear for all previous calls you have received to your tracking number as well. 

Updating a number's name

  1. Select the Settings icon on the left navigation bar.
  2. Choose the company whose tracking number you'd like to update.
  3. Select Edit (pencil icon) for the number you’d like to rename.
  4. Find the Number Options section at the top of the page and select Edit (pencil icon).
  5. Within the first option, Number Name, enter the new name of the tracking number.
  6. Select Save at the bottom of the section to update your changes.

Was this article helpful?
3 out of 4 found this helpful

Articles in this section

See more
Ask the Community
Find best practices, post, and learn from CallRail users.
CallRail Support Hours
Weekdays 8:00am - 8:00pm EST
CallRail Classroom
Your go-to resource for brief, expert-led video tutorials.