Call Tracking Features
CallRail makes it easy to monitor, record, and tag every call to your business. Learn more about the basic features that are included with every account.
- How do I turn on call recording?
- Inbound call recording
- Deactivate call recording
- Download a call's recording
- Delete a call's recording
- Listening to recordings
- Troubleshooting call recording
- Keypad Scoring
- Listening to voicemails
- Call greetings
- Recording a greeting
- Managing your uploaded recordings
- Whisper message
- Activate or deactivate text messages