Not receiving inbound texts
This just started a few days ago. I can send texts, but I cannot receive them. We filled out the form for the SPAM law, so I do not understand why this happening. Texts are turned on.
1
lead center,javascript,integrations
Comments
Hello Joe!
I'm sorry to hear that you're having issues receiving inbound texts. I see you have a ticket with our Tier 2 support team. They will be your best resource for solving this issue and will be reaching out to you soon.
We are having the same exact issue. It has almost led to losing business. Has this been solved for you Joe?
No! Still having this issue. I can send texts fine, just no one can text me. It has absolutely cost me business. I have called customer service twice and they just tell me to wait for someone to contact me.
Going to start looking at other services, any suggestions? I've used Call Tracking Metrics before, costs more, but doesn't have these issues.
Please sign in to leave a comment.