No Warning about texting registration issue
Hi there - needing to register a complaint. We are a medical center who use the texting feature daily. Not being able to text has severely shot us in the foot, and if the registration can’t go through in the next couple days, we are going to need to look for another service to use.
I spoke with an agent who said an email went out, and I looked at our inbox for the entire year and we never received any notification. Yes, I checked spam and junk folders, and our inbox doesn't have trouble receiving emails.
We need this ability restored ASAP. Having the ability to text is incredibly important, and unfortunately, we will have to look at using another service in the meantime if it can’t be fixed in the next few days.
Is there a way to get this remedied in the next few days??