This Just In: Product updates from CallRail [Summer 2024]

We're simplifying the experience with fewer required clicks and decisions. You'll get smart suggestions to make the process more efficient. Plus, add numbers from anywhere with the wizard optimized for desktop and mobile.

Self-reported attribution is now available on the Call Log.

If you have Premium Conversation Intelligence, simply click the "Edit Columns" button at the top of the Call Log and select Reported Attribution to start seeing your customers' self-reported attribution right alongside their marketing source attribution.

 

Releasing soon, the Score a Lead alpha feature will not only tell you the likelihood a caller will convert, but also include an explanation. If you have Premium Conversation Intelligence, look out for this feature on the Alphas tab, by clicking into any interaction on your timeline. 

 

You got a first look at Convert Assist! CallRail's next innovative product to help you turn more leads into better customers. Learn more about Convert Assist and try it free for 14 days.

Three new integrations to connect call insights with the tools you use most:

• Freshpaint Available now!
• Typeform Available now!
• ServiceTitan Coming soon

• Two-way data is now live! When we match a HubSpot contact that has an email address, we’ll add that email to the lead’s data in CallRail.
• More accurate Original Source matching will be added to the integration this month. We’ll map our determined source to the best-fit Original Source value in HubSpot!
• More data will be sent to HubSpot - you'll get tags, qualified score, value, destination number for the call, and most recent call sentiment (with Premium Conversation Intelligence)

If you're a HubSpot nerd (like us) we welcome you to join us for a deep dive on September 10th! Save your seat >

 

We hope this session was helpful in getting up to speed on what's new at CallRail! Got questions about anything we covered? Drop them below.