Add Ability to Download Transcripts

Can you please add a "download transcript" feature so we can download the text of the transcript of calls?

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3 comments
Date Votes
  • On the activity log, when you select export, there is a dropdown menu for export with transcripts. I hope this helps and provides what you need, but if not, then please reach out to support.

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    this option for 'with transcriptions' does not exist for us.. how to enable this?

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  • It is no longer an option unless you have the Premium Conversation Intelligence plan. Which is unfortunate.

     

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