Sales outcome conversion signals

What are conversion signals?

Conversion signals are an AI-powered Premium Conversation Intelligence™ capability designed to remove the guesswork from your sales process. These signals automatically detect the outcome of a call and apply a tag in your main call log, so you can see exactly which conversations are driving revenue without having to listen to every recording.

Why use “sale outcome” conversion signals?

The new sale outcome conversion signals allow you to automatically classify your conversation outcomes as 'sale made' or 'sale not made'.

This allows you to see exactly which leads converted to a sale and which didn’t without manual data entry.

How to set up “sale outcome” conversion signals

You can start tracking sales outcomes in a few simple steps.

Option 1: Using the automation rules workflow settings

Manage your new conversion signals directly within the rule setup:

1. Navigate to the automation rules workflow settings page.
2. When setting up a new rule, look for the "conversion signals" section in the left-hand sidebar.
3. Click the pencil icon next to the conversion signals section.
4. Apply the sale outcome conversion signals to start tagging your future calls.

Option 2: Using “sale outcome” templates

Quickly enable these signals using pre-built templates:

1. Go to the automation rules workflow landing page.
2. Look for the Templates section.
3. Select the sale outcome template in the center of the page to instantly apply these conversion signals to your account.

Ready to see which leads converted to a sale and which didn’t? Set up sale outcome signals now.