Bots filling out Web Forms

I can't figure out why we are getting so many bots coming through our text and form submissions. It's anywhere from 1-3 a day



Date Votes
  • Official comment

    Hi Gabriel,

    Thanks so much for posting your question here! The best way to combat spam form submissions is by adding reCAPTCHA to an HTML-Only Form. This functionality is available if you have created a Custom Form within CallRail and have embedded it as HTML on your website. If you are tracking a form from an external form provider, we would recommend seeing if the external form provider has any recommended method of combatting these types of form submissions. 

    For text message spam, you can use our Block Number feature to block that specific number from sending your tracking number a text message again.

  • Sounds great thanks!

  • Update: In case anyone comes across this in the future, I have noticed since we started using the new Google Ads "Performance Max" a few months ago, it has brought in a lot more spam that I have been manually going through. Until Google fixes this bug, there isn't much you can do

  • Hey Gabriel. Thanks for giving us this update!

    I would advise either adding reCAPTCHA to an HTML-Only Form or seeing what options your external provider offers for combatting spam in the meantime. 


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