Shea Friedman
Activity overview
Latest activity by Shea Friedman-
Shea Friedman created a post, Feature Request: Accurate Missed Call Attribution for VoIP Integrations (RingCentral/Dialpad, etc.)
I am writing to propose a solution to a critical reporting gap when using CallRail with external VoIP providers (like RingCentral) that utilize their own IVRs or Queues. Currently, there is no way ...