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Heather Schludecker

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Latest activity by Heather Schludecker
  • Heather Schludecker created a post,

    FEATURE REQUEST: Call Transferring to Teams

    1. Community
    2. Lead Center

    We would like the option to transfer calls to an entire team instead of to a specific agent. This would improve our call flow immensely and prevent calls from bouncing back and forth to incorrect a...

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