Ringless Voicemail

Ringless voicemail, also called a voicemail drop or RVM, is a method in which a prerecorded audio message is placed in a voicemail inbox without the associated telephone ringing first.

Can I use CallRail for ringless voicemail?

No, we do not provide the ability to deliver ringless voicemail messages.

According to a ruling published by U.S. District Judge Gordon J. Quist on July 16, 2018, ringless voicemail was determined to be a "call" that is subject to TCPA regulations.

This has the effect of making voicemail drops that contain an unsolicited advertisement illegal in many circumstances. Such messages are a violation subject to fines and civil liability.

 

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