Multiple follow ups in active queue

When there is a missed call, voicemail, form, etc, we typically will follow up multiple times, not just a single callback.  It would be nice to keep these interactions in the active queue until we follow all of our internal processes.  



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  • Official comment

    Hey Kevin,

    I can see how having this option would be helpful. I'll submit this feature request to our team. Thank you for all your feedback!

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