Product Ideas

New features, product suggestions

6 followers

Give Manager access to update agent status in team view

Kevin McKee June 05, 2023 16:07

1 comment

1 vote
Browser Extension to dial numbers from CRM

Kevin McKee June 05, 2023 15:59

1 comment

1 vote
Bug Issue - Team View Real Time Stats not viewable

Kevin McKee June 05, 2023 15:57

3 comments

0 votes
Multiple follow ups in active queue

Kevin McKee June 05, 2023 15:50

1 comment

1 vote
Change Agent Hold Music

Kevin McKee June 01, 2023 21:30

1 comment

1 vote
Please uglify production scripts for better site performance

Hunter Nelson May 29, 2023 19:04

1 comment

0 votes
Column Order & Default View Settings in Call Log

Skyler Malley May 22, 2023 17:18

1 comment

1 vote
Advanced Call Flow Creation via API

PerfectClick May 09, 2023 20:32

1 comment

0 votes
Allow Lead Center to Access iPhone Contacts

Nick DeCesare May 09, 2023 20:03

3 comments

2 votes
No call - no form alerts

Mark Elliot May 09, 2023 16:12

4 comments

1 vote
Adding team feature to simulcall or dial step in callflows

Liz Chartrand May 02, 2023 00:09

4 comments

0 votes
Call rail integration with zoho crm

Mathieu Belanger March 23, 2023 19:12

1 comment

0 votes
Call tag - Multiple selection option and tag ordering

Sheri Burke March 22, 2023 16:00

3 comments

2 votes
Return to previous menu

micah weckert March 14, 2023 20:11

1 comment

0 votes
Enhance Automated Response feature with conditional logic for better control

Chris Berg March 14, 2023 02:10

3 comments

0 votes
Weekly report emails on any day of the week, not just Mondays!

Sean Basler March 13, 2023 20:30

2 comments

0 votes
Where is Chat Open AI taking us?

Aaron Marks February 06, 2023 20:44

5 comments

0 votes
Ability to Merge Duplicate Timelines

Madison Kilpatrick January 26, 2023 18:46

1 comment

0 votes
Need to ability to set holidays

Mark Funderburg January 19, 2023 14:46

1 comment

2 votes
Workforce Tool

John Moran January 12, 2023 22:00

1 comment

1 vote
Custom Transcripts per Line

Benjamin Hammond January 09, 2023 19:57

1 comment

0 votes
Feature Request: 3 Way Calls

Jordan Shi December 19, 2022 19:45

1 comment

1 vote
Ability To Add Call Values In Bulk Or From The Main Call Screen

Hunter Nelson December 13, 2022 17:24

1 comment

0 votes
Save A Schedule

Tom Shields December 07, 2022 17:42

1 comment

1 vote
Ability to Tag Another CallRail User

Tom Shields December 07, 2022 17:41

1 comment

0 votes
No Way to Send Form Data via SalesForce Integration

Kirby Fann October 24, 2022 17:08

3 comments

1 vote
Webinar Question

Miles October 03, 2022 18:10

1 comment

0 votes
Voice Prompts for Menu System

Tom Shields September 09, 2022 15:00

1 comment

1 vote
Import button

Roger Janik August 30, 2022 19:38

1 comment

0 votes
Suggestions

Conor Duggan August 29, 2022 17:08

5 comments

0 votes

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