Give Manager access to update agent status in team view

Currently only administrator access will allow someone to change/update the agent status on the team view screen  This means that managers need to be given full account access - even across companies to be able to manage their teams status.



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Date Votes
  • Official comment

    Hey Kevin,

    Thank you for taking the time to provide this feedback. If any changes are made to this feature, I'll let you know here!

    If you have any other questions or concerns, please don't hesitate to let us know. 

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