Single authentication to salesforce for multiple companies in Call Rail

We have 41 companies in Call Rail and integration of it with Salesforce for lead capture. Salesforce has limitation of max 5 auth tokens per user. This means we have to create 8 different user records to authenticate each company in Call Rail to SF. (Then also integration isn't working at all times. It keeps failing for some companies at random.) This is very time consuming and expensive.

Idea request here is to update CallRail - SF integration so that we can authenticate all companies together in Call Rail with just one Salesforce user license one time.


Thank you



1 comment
Date Votes
  • Official comment

    Hey Mehul!

    Thank you for taking the time to provide this feedback. I'll get your request submitted to our product team. They're always looking to improve our integrations, so thank you again, and welcome to the community!

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