Retroactively apply transcriptions on older calls when transcription is enabled.
When adding Transcription to an account, it would be extremely valuable to have the ability to retroactively apply transcriptions on older calls.
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Hello David and thank you for your feedback. I do see this being very helpful. However, I don't believe that this functionality is currently in the development pipeline and it is not available even to our Support Team. I've added this to our Product Ideas section for greater visibility. We are always interested in hearing your new feature requests so that we can continue to provide you with incredible products.
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