Can call flows be applied to only certain parts of the day?
We want to be able to simulcall our sales team during work hours, and forward the calls to a call center for answering after hours. I don't see a way to do that? The call flows don't seem to be able to be used only during certain times or days. Is there a way where we could forward calls part of the day, and use a call flow the other part of the day?
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Hi Tj!
Welcome to Community! Great Question! So you definitely have the ability to set up your call flow the way you need to for business hours and after hours. I have made a quick video that may help clarify on the best way to do this. If this doesn't help your question please let me know and I'll be glad to help further.
https://app.screencast.com/djcTGEohY9v5W
Let me know if you have any further questions!
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