Need Report that shows 'Unreturned Calls'
Running a Missed Calls report is important. But being able to easily Identify (1) the amount and (2) the identitiy of which numbers were Missed AND Not Returned is MUCH MORE important.
Currently every month I need to search through the data to see if we are missing any leads but not returning missed calls. This is a huge time expense for me, and I need a software that can more easily generate this report.
Thank you CallRail.
0
Comments
Hello Nicholas and thanks for joining the CallRail Community! I can certainly see the use of a report that both displays missed calls and defines which contacts have not been called back. This is not a report that we currently have available but your feedback is appreciated and I will add it as a feature request for our Product Development Team. It's a manual process involving a missed calls report being compared to an outbound calls report. I will also move this post to our Product Ideas category for greater visibility. Please keep these suggestions flowing.
Thank you Bryce, this would be most helpful. Cheers!
Please sign in to leave a comment.