There is a problem with the calls.
Clients can’t reach our office — in the CallRail dashboard we can see that a client called and reached voicemail, but the call never came through to our phone, even though the phone was on. What’s going on with your service? This issue has been happening for several days already.
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Hello Mr. Bloodik,
My name is Will, and it is nice to digitally meet you! I have reviewed your account, and it appears that calls are currently routing properly per your call logs. We have not had any reported outages that would have affected inbound calls during the time submitted. I did notice that you had reached out to our support team for assistance and we were able to complete troubleshooting.
If we can provide any additional assistance, please feel free to reach out to our support team at 888-219-2787. We will be happy to help!
Best regards,
Will
Having same issue and no one to speak with for help now.
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