Will
Activity overview
Latest activity by Will-
Will commented, Hi Marjorie, Thank you for reaching out and following up on this. I entirely understand how frustrating it is to deal with truncated columns or to have to manually export your data just to see your...
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Will commented, Hello, Thank you for reaching out and sharing your feedback! I completely understand how having the ability to view account changes and identify who made them would be tremendously helpful for your...
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Will commented, Official commentHello Hunter, Thank you for reaching out and sharing your feedback with us. While we do not currently have a feature that allows you to filter call notification emails by duration, I have submitted...
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Will commented, Official commentHi Hunter, Thank you so much for reaching out and sharing your feedback! I completely understand the challenge you're describing. When sales and support conversations share a similar vocabulary, ke...
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Will commented, Official commentHi Jason, Thank you for reaching out! I appreciate your feedback regarding the CallRail mobile app. Currently, the app only automatically associates a call with a specific company when placing retu...
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Will commented, Official commentHello, Thank you for reaching out, and our sincerest apologies for any delay you experienced! Your account has been approved and is now active. If you have any additional questions or need further ...
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Will commented, Hello Kevin, At this time, full call transcriptions are not available via email notifications. Currently, with the use of Conversation Intelligence, you will receive an email notification with a pr...
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Will commented, Hello Doug! Thank you for the additional information and detail! Unfortunately, at this time, custom recordings cannot be applied to whisper messages. However, I agree that this could be a great im...
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Will commented, Official commentHi Doug! Happy to provide some clarity! You can achieve this by recording your own custom greeting and applying it to a single tracking number or placing it within a call flow. Steps to complete th...
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Will commented, Hello Shannon, The Account Alerts will appear if an issue is found to notify you of possible problems(i.e., numbers not swapping, integration failed, etc). Once the issue has been corrected, the sy...