All About Vanity Numbers
Robin
Community manager
Can I swap out the vanity number on my website?
Yes! If you have a vanity number on your website (i.e. 1-888-EXAMPLE) that you’d like to swap with, please contact our support team, as this is something we’ll take care of on our end for you.
Can I purchase a vanity number from CallRail?
If you would like to use a vanity number with CallRail, you will need to purchase the number through another carrier and port the number into CallRail. For more information on porting numbers into CallRail, check out this article.
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Comments
Can I export Call Rail numbers to another provider? We are working with an agency that provides call tracking.
Hi Marketing Department,
Thank you for your comment in the community. Yes, you can port your tracking numbers away from CallRail to another carrier at no cost. The process can take 4-6 weeks to be completed. Please review more information regarding this topic in the support article I've attached below.
https://support.callrail.com/hc/en-us/articles/5711677430669-Port-a-phone-number-away-from-CallRail
Please let us know if you have any additional questions.
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