Multiple Numbers Confusing Patients
We use unique CallRail tracking numbers for our paid social ads, google ads, landing pages, and print ads / mailers for each of our locations (we are a network of medical practices with multiple locations). We've been receiving feedback from patients that the different numbers they encounter on the website vs. a mailer or other channels are confusing. Has anyone else that is utilizing CallRail numbers across various channels run into this issue with patients / customers? If so, please share any recommendations with messaging to patients or solutions. Relative to overall call volume the confusion / complaints is low, but we have providers in our practices receiving this feedback and they want to avoid any negative experience for patients. Our marketing team will not give up the visibility into our campaigns that CallRail provides.