Parker Ruiz

1. Community
2. Conversation Intelligence
3. When qualifying a call with thumbs up, the contact still shows as unqualified

Hi Robin, I was able to un-score and re-score the interaction and now it is showing on the activity log next to the call (not under the qualified column). What can be done so that I don’t have to u...

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• Edited March 22, 2023 19:25
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1. Community
2. Conversation Intelligence
3. When qualifying a call with thumbs up, the contact still shows as unqualified

Hi @..., when qualifying the lead's first interaction, the Lead Score shows up only for that one interaction and not for the lead summary on the timeline view or in the qualified column on the acti...

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• Created March 22, 2023 16:29
• 0 votes

1. Community
2. Form Tracking
3. Significant percentage of External Quote Forms not being captured.

Hi Robin, I am experiencing similar issues where I will see forms in CallRail that are not captured by our external form provider as well as the reverse situation where we will not see the form in ...

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• Created March 16, 2023 21:00
• 0 votes