Tom Shields
Activity overview
Latest activity by Tom Shields-
Tom Shields created a post, Save A Schedule
It would be helpful to be able to save a schedule when setting up CallFlows. We want to setup many call flows for a number of different companies that maintain different hours. It is very tedious t...
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Tom Shields created a post, Ability to Tag Another CallRail User
It would be helpful to be able to tag another callrail user when reveiwing call recordings/transcriptions, and have it send them a notification that they have been tagged.
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Tom Shields created a post, Voice Prompts for Menu System
We need our customers to be able to navigate our menu system via voice instead of having to press the buttons on their phone. This is key for safety and convenience for mobile calls!