Tom Shields

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  • Total activity 7
  • Last activity
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Activity overview

Latest activity by Tom Shields
  • Tom Shields created a post,

    Save A Schedule

    It would be helpful to be able to save a schedule when setting up CallFlows. We want to setup many call flows for a number of different companies that maintain different hours. It is very tedious t...

    • 1 comment
    • 1 vote
  • Tom Shields created a post,

    Ability to Tag Another CallRail User

    It would be helpful to be able to tag another callrail user when reveiwing call recordings/transcriptions, and have it send them a notification that they have been tagged.

    • 1 comment
    • 0 votes
  • Tom Shields created a post,

    Voice Prompts for Menu System

    We need our customers to be able to navigate our menu system via voice instead of having to press the buttons on their phone. This is key for safety and convenience for mobile calls!

    • 1 comment
    • 2 votes